Privacy Policy

Effective 18 August 2026 · Last updated 18 August 2026

Elite Trailer, doing business as Fang Trailers (“we”, “us”, “our”), builds aluminum trailers in Memphis, Tennessee. This policy covers the Fang Trailer Builder at fangtrailerbuilder.com and explains what we collect when you configure a trailer and request a quote.

1. What we collect

• Contact details you type in: name, email address, phone number and zip code.
• Your build: the trailer model and options you selected, and the build code generated from them.
• Technical data: your IP address, which our servers process to rate-limit the request form and block automated abuse.

We do not use advertising or tracking cookies. The builder stores your in-progress build in your own browser’s local storage so you don’t lose it on refresh; that stays on your device.

2. How we use it

• To answer your request — passing your build and contact details to the Fang dealer nearest you.
• To contact you about that request, by email or phone.
• To protect the form from spam and automated submissions.

3. Who we share it with

We do not sell, rent or trade your information.

• The matched dealer. This is the main purpose of the form. When you submit a request, your name, email, phone, zip code and build go to the independent Fang dealer nearest your zip code, so they can contact you directly. Once your details reach that dealer, their own privacy practices govern how they handle them. If no dealer is within range, the request goes to Fang directly.
• Service providers who run the platform: Netlify (hosting and data storage) and Resend (sending the request to the dealer). Your zip code alone is sent to Zippopotam.us to convert it into an approximate location so we can find your nearest dealer.
• Legal requirements — if compelled by law.

4. Phone and text contact

If you give us a phone number, you agree that Fang Trailers and the matched dealer may contact you at it about your trailer request, including by text message. Consent is not a condition of purchase. We do not run an automated marketing or bulk-SMS system; contact comes from Fang or the dealer directly. To stop being contacted, reply STOP to a text, tell the dealer, or email kenny@fangtrailers.com.

5. Keeping it and deleting it

Requests are transmitted over encrypted HTTPS connections and stored on Netlify’s infrastructure, with access restricted to Fang staff. Credentials used to send email are held server-side and are never exposed to your browser. We keep the most recent 500 requests; older ones are removed automatically. We’ll delete yours sooner on request.

6. Your rights

Depending on where you live (including under GDPR and CCPA/CPRA), you may have the right to access, correct, export or delete the information we hold about you, and to withdraw consent to being contacted. Email kenny@fangtrailers.com and we’ll action it. Note that a request already passed to a dealer also has to be taken up with that dealer.

7. Changes

We may update this policy; the “last updated” date above will change when we do.

8. Contact

Elite Trailer DBA Fang Trailers
3005 Norbrook Dr.
Memphis, TN 38116
Website: fangtrailers.com
Phone: 901-651-8467
Privacy enquiries: kenny@fangtrailers.com

This policy describes how the builder actually works today. It has not been reviewed by a lawyer — TCPA, GDPR and CCPA wording should be checked by counsel before launch.